Privacy Policy

Introduction

Consenger Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. We believe in being transparent about our data practices and keeping things simple.

What Information We Collect

We only collect information you provide directly to us through our website forms:

Waitlist members are opted in to receive launch notifications and product updates by default. You can unsubscribe at any time.

How We Use Your Information

We use your information for the following purposes:

• Responding to your inquiries and communicating with you
• Providing and improving our services
• Notifying waitlist members about product launches, early access opportunities, and exclusive offers
• Sending you product updates, news, and promotional materials (only with your explicit consent)
• Complying with legal obligations and protecting our rights

For marketing communications, we will only contact you if you have explicitly opted in via the contact form. Waitlist members automatically receive launch notifications and product updates related to the apps they expressed interest in. You can unsubscribe from any communications at any time by clicking the unsubscribe link in our emails or contacting us at [email protected].

We will never sell or share your personal information with third parties for their marketing purposes.

Data Processing and Storage

Your form submissions are processed through secure cloud infrastructure:

• Infrastructure Providers: We use Cloudflare and Amazon Web Services (AWS) for secure, reliable data processing and storage
• Email Delivery: Amazon SES (Simple Email Service) handles email delivery

• Data Location:

  Data is processed through geographically distributed data centers. Where possible, we process your data in regions close to you to improve performance and ensure compliance with local data protection laws. This may include data centers in:

  • United States (us-east-1, us-west-2)
  • Asia-Pacific (Tokyo, Singapore, Sydney)
  • Europe (Ireland, Frankfurt)
• Both Cloudflare and AWS implement Standard Contractual Clauses and adhere to international data protection standards including GDPR
• Cloudflare privacy: https://www.cloudflare.com/privacypolicy/
• AWS privacy: https://aws.amazon.com/privacy/

We maintain audit logs of all data processing activities for compliance and security purposes. These logs help us track data access, detect unauthorized activities, and fulfill regulatory requirements.

Data Retention

• Contact form submissions: Stored securely for 12 months, then automatically deleted
• Waitlist signups: Retained until the relevant app launches and you receive your early access opportunity, or until you unsubscribe. Typically retained for 6-24 months depending on product launch timelines
• Email delivery: Neither Amazon SES nor Cloudflare permanently store message content after delivery
• Marketing consent: If you opt in to marketing communications, we retain your email address and consent record until you unsubscribe or withdraw consent
• Consent records: Retained for 3 years after consent is withdrawn for compliance audit purposes
• Audit logs: Retained for up to 3 years for security and compliance purposes, containing only metadata (timestamps, IP addresses, actions performed) without message content
• You can request deletion of your data at any time by contacting [email protected]. We will process deletion requests within 30 days.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Deletion (Right to be Forgotten): Request that we delete your personal information
• Right to Rectification: Request that we correct any inaccurate or incomplete information
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format
• Right to Restriction: Request that we limit how we use your data in certain circumstances
• Right to Object: Object to our processing of your data for direct marketing or other purposes
• Right to Withdraw Consent: Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at [email protected] with:

• Your name and email address
• A clear description of which right you wish to exercise
• Any relevant details to help us locate your data

We will respond to your request within 30 days. If we need more time, we will notify you and explain why.

For your security, we may need to verify your identity before fulfilling certain requests.

International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Our infrastructure providers operate globally:

• Cloudflare: Operates a global network with data centers worldwide. Maintains GDPR compliance and implements appropriate safeguards for international transfers.
• AWS: Processes data in various regions including the United States, Europe, and Asia-Pacific. Implements Standard Contractual Clauses approved by the European Commission.
• Both providers maintain certifications and implement appropriate technical and organizational measures to protect your data regardless of where it is processed.

Security

We take comprehensive measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• HTTPS encryption for all data transmission
• Security headers and modern web security best practices
• Request authentication and rate limiting to prevent abuse
• Secure cloud infrastructure with industry-standard encryption
• Audit logging of all data access and processing activities
• Access controls limiting data access to authorized personnel only
• Regular security reviews and updates

While we implement strong security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.